NRP policy
Terms
Terms for using the NRP website and selecting, ordering, and installing NRP replacement parts.
Use the NRP Support form before ordering, returning a product, or shipping any component when you need clarification.
Compatibility and website information
Customers are responsible for confirming the full refrigerator model, installed component, and applicable OEM reference before ordering. NRP may correct or update catalog information, pricing, or availability when an error or product change is identified.
Orders and payment
An order is subject to product availability and successful payment authorization. Taxes and any optional faster-shipping charge are shown through checkout when applicable. NRP may contact the customer when order or address information needs clarification.
Installation and appliance service
Disconnect appliance power and follow the refrigerator manufacturer's service guidance. Customers should use qualified repair assistance when appropriate and verify component alignment and operation before returning the refrigerator to service.
Independent aftermarket products
NRP products are aftermarket replacement components. Northeast RV Parts is not affiliated with, endorsed by, or licensed by Norcold. Norcold names and OEM reference numbers are used only to identify compatibility.
Website use
Website text, photographs, product records, and NRP identifiers may not be copied or used to misrepresent another product or business. Do not attempt to disrupt the site, misuse forms, or submit unlawful content.
Questions
Use the NRP Support form for questions about a product, order, policy, or these terms before taking action that depends on the answer.